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Open your privacy choices at raja555

Our Privacy Policy explains how account details, device signals, cookies and payment references for Touch 'n Go, GrabPay, Boost dan FPX are handled when you open an account.

Account dataCookie choicesPayment referencesRequest paths
raja555 Open your privacy choices at raja555
CONTACT ROUTES

Check contact paths for privacy requests

Privacy requests need enough detail for us to locate your account without exposing extra data. If you write from Shah Alam or elsewhere in Malaysia, include your account name, contact channel, and the privacy request you want us to handle. We may ask one verification step before sharing, changing, or removing records tied to your account.

Team online

Email privacy desk

Send a privacy request to [email protected] with your account name and the change you want. Do not send card numbers or bank passwords; we only need details that help match your account safely.

Live chat privacy queue

Open chat from your account menu and choose the privacy request route. Our team can record your request, explain the next verification step, and move the case to email if documents are needed.

Profile request form

After you join, your profile area lets you ask for a data copy, correction, or removal where the law allows it. We confirm the request status through the contact channel on your account.

DATA CARE

Browse how your account data moves

Our privacy work follows the account journey: joining, login, wallet use, game access, support contact, and closure requests.

Account data

We use the details you enter to create your account, confirm access, respond to requests, and keep your profile tied…

Cookie use

Cookies help keep your session active, remember language choices, detect repeated failed logins, and measure page errors.

Payment references

For Touch 'n Go, GrabPay, Boost dan FPX, we store transaction references, time stamps, status messages, and account matching data.

Security checks

Login attempts, device type, IP signals, and account changes are logged to detect misuse and protect your profile.

Retention periods

Records are kept only for the period needed for account service, dispute handling, security checks, and legal duties.

Change requests

You can ask us to correct spelling errors, update contact details, or remove data where the law allows it.

Discover answers on your privacy rights

These answers explain how our Privacy Policy works before and after you open an account. They cover the records we hold, the reasons we hold them, how to reach us, and what may happen when you ask for changes. If your request needs account matching, we verify you before acting on it.

It covers details you enter, account settings, login records, device signals, cookie choices, support messages, and payment references. It also explains why we keep those records and how you can ask about them.

We share limited data only with service partners who help run accounts, payments, security checks, or support replies. Partners receive only what they need for the task and must handle it with agreed privacy controls.

Yes, you can ask for correction or removal through email, chat, or your profile area. Some records may need to stay where legal duties, dispute handling, or account security checks require them.

Cookies keep sessions active, remember basic choices, detect login errors, and help us see when a page fails. You can change browser settings, though essential account pages may not work without required cookies.

We store payment references, status codes, time stamps, and account matching records so wallet activity can be checked. Your wallet login or bank password stays with the payment provider, not with us.

We keep records while your account is active and for periods needed for legal duties, disputes, security checks, or accounting tasks. When retention no longer applies, records are deleted or anonymised.

Yes. Access and eligibility depend on local law and are available where local law permits. If checks are required, we use your account data only for the assessment and related record keeping.